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Why Every Sales Manager Should Understand Call Reluctance and How to Fix It
Key Takeaways Call reluctance immediately decreases revenue by suppressing call volume and pushing out follow up. Establish quantifiable call goals and monitor them with CRM data to recapture lost deals and pipeline value. Continued reluctance rusts team spirit and fuels churn. Make regular coaching, mentorship, and acknowledgment a habit to bolster confidence and retention. Inconsistent […]
How to Spot Hidden Call Reluctance During Hiring: 7 Signs and Solutions
Key Takeaways Hidden call reluctance leads to quantifiable lost revenue and lower team morale. Quantify missed opportunities and inject prospecting metrics into hiring decisions to safeguard pipeline health. Find hidden call reluctance during hiring time with behavioral criteria, scenario-based tests, and past call performance. Watch for subtle red flags like script dependency, external blame, vague […]
Integrating SPQ Gold Testing into Hiring Processes for Global Recruitment Success
Key Takeaways Integrate SPQ Gold testing as a standardized step in hiring to measure candidate personality traits relevant to job performance and team fit. This improves selection consistency and reduces bias. Use the test results alongside interviews and skill assessments to create a holistic candidate profile and avoid relying on any single data point. Train […]
Why Testing for Sales Call Reluctance Protects Your Brand and How to Overcome It
Key Takeaways It’s important to test for sales call reluctance early to identify hidden drive barriers that decrease call volume and damage growth. Then, test regularly to catch problems before they become hardened. Don’t treat call reluctance as laziness. Treat it as a psychological and process issue and combine diagnostic tools, mindset coaching, and targeted […]
Learning Analytics for SPQ*GOLD: Enhancing Sales Training, Coaching & RevOps
Key Takeaways Use SPQ Gold assessment data to pinpoint specific sales hesitations and behavioral barriers. This allows you to prioritize targeted coaching and training interventions. Customize training programs by grouping reps with SPQ Gold outcomes and developing action plans that align with each salesperson’s strong points, vulnerabilities and drive. Use SPQ Gold insights to anticipate […]
SPQ Gold Prospecting Insights | Identifying and Developing High-Activity Salespeople
Key Takeaways SPQ Gold objectively measures prospecting fitness and sales call reluctance. It exposes behavioral accelerators and inhibitors that let managers focus development where it counts. The assessment quantifies call reluctance, motivation, emotional stamina, and goal orientation with clear scores that guide role matching, coaching focus, and resource allocation. Don’t let SPQ Gold results be […]
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