Key Takeaways
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What makes spq gold different from other sales psychometric tests is that it digs into key behavioral traits and specific call reluctance patterns — insights that directly influence sales success.
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It identifies 16 varieties of sales call reluctance, and provides individuals and teams with tools and strategies to overcome these barriers.
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Predictive analytics in SPQ Gold enable organizations to benchmark salespeople against sales success and to objectively identify top sales talent and make better informed recruitment and training decisions.
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SPQ Gold’s detailed diagnostic reports allow managers and individuals to create personalized development plans and address targeted areas for improvement.
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SPQ Gold combines behavioral science to provide actionable insights, tailored to business goals and optimized for ongoing growth.
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With its rigorous validation and reliability, it’s a trusted resource for companies aiming to improve hiring, training and sales effectiveness.
What makes spq gold different from other sales psychometric tests is that it homes in on call reluctance and how it actually shapes sales outcomes. It doesn’t just examine sales skills or personality, providing insight into the underlying motivations for avoiding prospecting or reaching out. SPQ Gold presents results in clear, user-friendly reports that assist sales forces identify and repair obstacles to performance. Where other tests fall into big bucket categories, SPQ Gold digs into the everyday sales phobias and demonstrates actionable ways to overcome them. To provide a holistic perspective on sales behavior, it assists leaders in understanding how mindset connects to actual sales metrics. The following slides illustrate more of how SPQ Gold works and why teams use it.
The Core Difference
SPQ Gold differs from other sales psychometrics in that it’s not just personality testing. Its core is in measuring real-world behaviors and motivations directly connected to sales performance, providing organizations with resonant, actionable insights. With the test’s focus on behavioral analytics, call reluctance and personalized diagnostics, it is a strategic asset in building the next generation of high-performing sales teams across the globe.
1. Behavioral Focus
SPQ Gold looks at traits like persistence, adaptability, and emotional intelligence—factors that research links to real sales outcomes. Instead of just asking if someone is outgoing or analytical, it measures how well someone handles setbacks or adapts to new sales tactics.
By charting these behaviors, leaders can how train programs to fit the specific strengths and weaknesses in their teams. For instance, a team strong in persistence but weak in flexibility might receive coaching on adapting to evolving customer demands. When hiring, knowing these behavioral profiles allows companies to select candidates who aren’t just good interviewers but who really perform under pressure and resonate with buyers. The effect is a better connection between evaluation and real-world achievement, linking hypothesis and closing reality.
2. Call Reluctance
SPQ Gold gauges 16 varieties of call reluctance, such as fear of rejection, over-preparing, or hesitancy to request referrals. Most tests sample just a handful. By identifying these patterns, sales managers can identify where hesitation is losing business—sometimes as much as $50,000 per salesperson a month.
The test offers workshopped tools to assist staff in overcoming these obstacles, ranging from exercises addressing particular fears to feedback monitoring advancement. Its also affects call reluctance hits sales goals and team spirit. Yet, the teams with less call reluctance say they’re more productive and have more regular contact with prospects.
3. Predictive Power
SPQ Gold utilizes predictive analytics to forecast a candidate’s future sales performance, supported by data with up to 85% accuracy. When hiring, real-time feedback enables recruiters to determine if a candidate’s behavioral profile aligns with high performers.
This knowledge assists sales managers to select talent that’s predisposed to forming strong customer connections and making quota. Over time, employing these forecasts equates to less bad hiring, superior team chemistry, and more powerful long-term outcome.
4. Diagnostic Nature
SPQ Gold provides comprehensive feedback on individual profiles of strength and weakness.
These reports guide custom coaching plans.
Teams can identify patterns–such as a team-wide difficulty with follow-up–and target coaching where it counts.
Continuous feedback means sales teams keep growing and improving.
Beyond Personality
SPQ Gold differs from traditional personality tests by focusing on actual sales behaviors. It examines behavior, not just thought or feeling. It’s key for sales, where results flow from daily habits and decisions. Personality tests might forecast as much as 85% of how well someone sells, but SPQ Gold goes further. It allows businesses to view which characteristics manifest themselves as actual sales successes. For instance, not everyone with the right personality will follow up leads or cope with failure in the same way. SPQ Gold can detect if someone persists after a hard decision or pivots when a strategy falls down. This provides a more focused view of what really gets results in the trenches.
Behavioral science is the core of SPQ Gold. It applies tested insights into human behavior. That is, it doesn’t simply identify characteristics such as drive or empathy—it demonstrates how those characteristics manifest in actual sales activities. For example, it can underscore who is nimble when a deal blows up or who handles stress well under pressure. These are not mere nice-to-haves. Salespeople who persist on hard deals can generate 23% more revenue annually. By looking beyond first impressions, SPQ Gold helps teams seek people with gumption to go the distance. It’s not a conjecture, but rather grounded in unambiguous actions that align with business requirements.
SPQ Gold jibes with corporate objectives. It provides leaders tangible means to identify where their teams excel and where they require support. If someone’s not comfortable with new tech, the tool can highlight that, so training can be customized. That makes learning personal and practical, as no two salespeople learn in the same way. By exposing both strengths and gaps, SPQ Gold enables enterprises to construct training that actually works. It’s not merely about hiring the right person, but assisting every individual to evolve.
Decoding Call Reluctance
Call reluctance is when a salesperson feels uneasy or stalls before reaching out to prospects. It can show up as fear of rejection, worry about seeming pushy, or even doubt about one’s skills. These feelings can slow down outreach, limit new client meetings, and lower sales numbers. For many, this isn’t a lack of talent or drive, but rather a response to past setbacks or internal doubts. Around the globe, more than 300,000 assessments have looked into how deep or common these fears run. Data shows these concerns are not rare, and they touch sales teams in every industry.
SPQ Gold is unique because it does more than just identify general avoidance. It plumbs the underlying motivations for each individual’s call aversion. It diagnoses and quantifies 12 kinds of call reluctance. Some people are afraid of being rejected, others are afraid of appearing pushy, or lacking competence. By deconstructing these varieties, SPQ Gold assists sales managers and coaches to comprehend the “why” behind the resistance. This distinguishes it from other tests that adhere to vague personality characteristics or checklist-style skills. SPQ Gold’s emphasis on real-world selling blocks makes it more applicable to day-to-day sales work.
Knowing the specifics of a person’s call reluctance is important for training. When you discover whether a caller-shunner is battling low self-worth or social anxiety, for instance, you can construct a tailored action plan. Good training transcends scripts and targets these blocks with role-play, feedback, and small steps forward. SPQ Gold provides teams a road map of what to work on, instead of guessing or applying cookie-cutter fixes.
Solving call reluctance is more than a test score. SPQ Gold helps leaders identify latent strengths and strengthen weaknesses. It demonstrates that even if you have one or more call reluctance types it doesn’t mean you can’t sell. With the appropriate assistance — such as coaching, empathy, and listening — even the most reluctant salespeople can develop confidence and competence. This way you can change the 80/20 rule where most sales come from only a few.
Actionable Insights
SPQ Gold distinguishes itself by translating psychometrics into tangible, actionable steps. Not just measuring traits, it provides actionable insights to power smarter sales tactics and improved team results. Studies demonstrate these insights can forecast sales outcomes with up to 85% accuracy, assisting teams in preventing expensive missed opportunities—often amounting to $50,000 a month per salesperson. By emphasizing traits such as emotional intelligence and hesitation, SPQ Gold shines a light on where genuine change will matter.
For Managers
SPQ Gold provides managers with an accurate blueprint of their team’s strengths and vulnerabilities. Reports highlight where skills require attention, so leaders can identify who needs assistance or new training.
Managers can then construct training programs to correspond with what the team needs most. If the data indicates people are not confident closing deals, workshops or one-on-one coaching can be arranged. That’s how teams waste less time on sweeping, generic lessons and more time on actual growth.
For Individuals
SPQ Gold doesn’t just tell salespeople what their patterns are—it helps them see themselves—the patterns that hold them back, the patterns that push them forward. Data-based feedback allows you to focus on habits, like making more calls or following up with leads quicker.
Self-awareness is key to fixing weak spots. By knowing where resistance sneaks in, salespeople can step over barriers that restrict their performance.
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Identify skills and characteristics that fuel individual sales success, like grit or compassion.
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Goal set with live feedback gets you motivated.
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Track growth over time with performance metrics, making your progress easy to visualize.
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Leverage insights to request appropriate training or assistance, accelerating growth.
SPQ Gold simplifies the process for sellers to establish tangible objectives, track their advancement, and reach their marks. Insights can be integrated with CRM, keeping salespeople on track and allowing managers to identify trends early.
Team Performance
Actionable insights help teams have open conversations about what does and doesn’t work. By providing feedback in frequent bursts, teams are able to solve issues rapidly.
Leaders take these insights to prioritize collaboration, not just statistics. With transparent metrics, group objectives feel more attainable and everyone understands how to contribute.
By tracking results over time, teams can find out if adjustments are effective. If not, they can course correct rapidly.
Insights also increase productivity by eliminating unnecessary work and ensuring that every assignment aligns with the team’s capabilities.

The Human Element
At the heart of SPQ Gold is a distinction in emphasis for the real human dimension of sales—what people contribute to the transaction, beyond metrics and monologues. While most sales psychometric tests examine traits or skills in isolation, SPQ Gold gets to the core of how people relate, how they experience, and how those things influence every sale. Something like 80% of sales is personality, which demonstrates how critical the human side is. We buy because we’re comfortable or we’re excited or we want to belong. SPQ Gold examines these emotional drivers and how salespeople can access them, not through pushiness, but through genuine trust-building.
Sales isn’t talking points. It’s a matter of balance between what someone does and how they think and feel. SPQ Gold tests both behavioral and emotional intelligence. Someone who reads a room, listens properly, and notices when a client is hesitating has a big advantage. These swag-like skills assist sales pros in establishing deeper connections, and that’s what results in more closed deals. To do this, salespeople need to talk and listen well. They have to identify what each customer desires and respond accordingly. SPQ Gold helps train for this by exposing where you shine and where you need to work more.
Good sales leaders know that not everyone learns the same way. SPQ Gold saves by revealing everyone’s type. That way, training isn’t cookie-cutter. Teams receive advice tailored to their situation, making learning resonate deeper. If you know your team’s weak spots, you can arrange intelligent goals to assist them growing. It’s more efficient, saves time and money, keeps people happy and avoids hiring mistakes, which can run $2,500+ per new hire just in onboard costs.
SPQ Gold taps the 80/20 rule prevalent in sales—focus on the small number of behaviors or clients responsible for the majority of results. It trains you to identify high-value leads, and how to utilize things like social proof, scarcity and authority to drive sales forward.
Validation and Reliability
SPQ Gold distinguishes itself with a transparent emphasis on validation and reliability. This tool undergoes a rigorous process of validation including content, construct and predictive validity. These processes test whether SPQ Gold measures what it purports to, and whether its results align with actual sales success. In sales, where positions and markets shift, it’s important to have resources that demonstrate their value repeatedly and in multiple environments.
One crucial component is criterion validity. This tests whether the tool’s scores correlate with other indicators of sales success. SPQ Gold’s validation is based on its correlation with sales, quotas met, and manager ratings. This type of check aids to demonstrate whether or not the instrument is truly helpful for employment, training and coaching decisions. Studies emphasize that the sales domain is expansive, therefore resources such as SPQ Gold are evaluated in diverse settings to ensure they align with the requirements of distinct sectors and societies. Normative data from multiple countries backs its global applicability.
Reliability is another of my core points. SPQ Gold uses internal consistency checks like Cronbach’s alpha, a measure that examines how well the test items correlate with one another. With a Cronbach’s alpha of 0.84 for SPQ Gold, this demonstrated good reliability – indicating that users can trust the results to be consistent and reproducible. This matters if you’re trusting the tool for making people decisions.
The following table shows research findings and real-world success stories that highlight SPQ Gold’s reliability and effectiveness:
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Organization/Study |
Outcome/Validation Method |
Key Results |
|---|---|---|
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Global Tech Firm |
Predictive & Concurrent Validity |
Higher sales quota achievement |
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Multi-National Retailer |
Internal Consistency (Cronbach’s alpha) |
r = 0.84, reliable across regions |
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Academic Field Study |
Criterion Validity, Construct Validity |
Strong link to sales performance |
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International Distributor |
Normative Data, Cross-Cultural Validation |
Consistent results in 5+ countries |
By opting for validated tools like SPQ Gold, companies are empowered to make better hiring and training decisions. As validation from both research and field use, the evidence of SPQ Gold provides results that are accurate and reliable.
Conclusion
What makes SPQ Gold different from other sales psychometric tests is its crisp emphasis on call reluctance. Other tests end with traits or broad scores. SPQ Gold goes deeper and transforms quiet tendencies into actionable behaviors that enable people to thrive. The tool sidesteps the typical sales buzzwords and provides candid feedback anyone can apply, regardless of their experience or profession. Sales teams get tangible evidence, not just flattering verbiage or theory. SPQ Gold is equally appropriate for new hires and veteran executives. To select the appropriate instrument, look at what you want to eliminate or amplify. SPQ Gold suits those who dare to make a real difference, not just score well. Give it a whirl, and discover how a little refocusing can ignite genuine victories for your squad.
Frequently Asked Questions
What makes SPQ Gold unique among sales psychometric tests?
SPQ Gold zeroes in on call reluctance, the single most important sales barrier — rather than personality. It delivers actionable deep sales insights that target the precise selling challenges people face.
How does SPQ Gold go beyond measuring personality?
SPQ Gold measures sales thinking and behavior. It examines the source of hesitation, providing actionable guidance for growth.
What is call reluctance and why does SPQ Gold measure it?
Call reluctance is the resistance to making sales calls. SPQ Gold measures this to help you identify and overcome whatever makes you suboptimal at hitting sales goals.
Does SPQ Gold provide actionable feedback?
SPQ gold provides actionable, focused suggestions that allow you to take immediate steps to become a better salesperson.
How reliable and valid is SPQ Gold compared to other tests?
SPQ Gold is scientifically proven and globally adopted. Its reliability and accuracy have been validated by extensive research.
Is SPQ Gold suitable for global and diverse teams?
Yes. What separates spq gold from other sales psychometric tests?
What is the human element in SPQ Gold?
SPQ Gold treasures your experiences. It acknowledges the emotional & behavioral elements, assisting individuals to develop personally & professionally.